Last Updated: August 7, 2026
This policy describes Wanshing Machinery rules for rental cancellations and customer-reason equipment returns. Any rights that cannot lawfully be limited continue to apply.
Rental Cancellation
A rental customer may cancel and receive a full refund when Wanshing receives the cancellation at least 48 hours before the scheduled shipping or delivery date.
A cancellation received inside the 48-hour window may not qualify for a full refund. Reasonable applicable charges already incurred may be deducted.
New Equipment Customer-Reason Returns
New equipment may be returned within 10 days of receipt only when the equipment is unopened and unused and the return is for a customer-choice or customer-reason circumstance.
For an approved return under this rule, the customer is responsible for return freight and a 15% restocking fee applies. Opened or used equipment is not returnable under this customer-reason rule.
Used Equipment
Used equipment sales are final except for a written warranty remedy expressly described in the Equipment Warranty & Used Equipment Policy or another written agreement confirmed by Wanshing.
How to Request a Cancellation or Return
Contact Wanshing promptly with the relevant order, quote or rental information. Approval and instructions must be confirmed before equipment is returned.
Email sales@wanshing.com or call 888-855-6028.